Robert Smith

Chief Executive Officer

After more than a decade serving in leadership roles within Livingston’s commercial organization, Robert officially took the helm of the company in 2023 when appointed co-CEO and eventually CEO with the goal of reinvigorating the company’s longstanding dynamic of people serving people.

Throughout his tenure at Livingston, Robert has put people at the very center of everything he does, be it nurturing talent within the commercial organization, finding opportunities for greater client engagement or humanizing Livingston’s marketing.

He has earned a reputation for being transparent and direct, allowing him to earn the trust of his peers and the many teams within the commercial organization while also serving as a visionary for the company’s future direction, and a champion of its agenda for innovation.

During his role as Chief Commercial Officer, Robert saw the company through a period of double-digit revenue growth, consistently exceeding sales targets through a keen focus on understanding and addressing the core needs of the company’s diverse client base. His success is rooted in his instinctive ability to gauge how commercial decision makers navigate the complexities of trade disruption, and the impact that disruption has on their bottom line.

In addition to success in sales and revenue generation, Robert has shepherded in an era of enhanced innovation at Livingston with the establishment of a client portal for documentation and payments among other key projects. He was also instrumental in reorganizing the commercial organization to optimize client experience.

Prior to joining Livingston in 2013, Robert served in senior leadership roles within the commercial organizations of Iron Mountain and Automatic Data Processing Inc. (ADP) in both the U.S. and Canada.

Robert holds a Bachelor of Arts from York University in Toronto.