Home /  CARM | CBSA Assessment and Revenue Management Project

Time’s up.
CARM registration and
compliance are non-negotiable.

The transition period for meeting CARM financial security requirements has officially ended. Registration for the CARM Client Portal is no longer optional. If you haven't already, make sure your business complies with the updated requirements today to avoid penalties and delays in your shipments.

Learn More

All imports into Canada are affected.

Every commercial importer into Canada has been impacted by CARM. Registration for the CARM Client Portal is mandatory. Importers are now responsible for posting their own financial security to participate in the Release Prior to Payment (RPP) program. Without compliance, shipments will face delays, and late penalties may apply.

Key highlights of the updated process

  • The transition period for posting financial security closed on May 20, 2025, at 3 a.m. EDT.
  • Importers must ensure their financial security is fully posted to maintain access to the RPP program.

If you're still navigating these changes, it’s crucial to act now.
We're here to guide you through the next steps.

Contact Us

Take these steps immediately.

If you’ve already registered for the CARM Client Portal and posted your financial security, you're on the right track. If not, take these steps:

Review your CARM Client Portal account to confirm all required financial security has been posted.

Regular users must coordinate with their business account manager (BAM) to ensure compliance.

Verify bonds or cash deposits are in place to meet the CBSA’s requirements.

Confirm that each of your RM Program accounts have the RPP indicator displayed in your CARM Portal.

Stay updated on routine billing through consolidated account statements in the Portal.

For assistance, check out these CBSA resources.

What is CARM?

The Canada Border Services Agency (CBSA) has modernized its process for assessing and collecting duties and taxes through the CARM system. This initiative offers importers greater transparency and control over their accounts.

Key updates include:

  • New financial security requirements for the RPP program.
  • Streamlined processes for self-managing commercial imports using the CARM Client Portal.

Explore additional resources to better understand CARM’s impact on your business:

CARM overview and updates
Video tutorials on Portal registration and use

Expert webinars

Our on-demand and upcoming webinars cover essential topics to help you stay compliant with CARM requirements. To register for an upcoming webinar, or watch on demand, visit: https://www.livingstonintl.com/webinars/

webinars-icon

Featured CBSA sessions

Attend an upcoming CARM webinar, hosted by the CBSA.

Frequently Asked Questions

What happens if I haven’t posted financial security by the May 20, 2025, deadline?

Goods cannot be released prior to payment if financial security is not in place. Shipments will be subjected to delays, and you may face additional penalties.

Can my customs broker still pay duties and taxes on my behalf?

Yes, but only if you’ve authorized your broker through the CARM Client Portal. Authorization links your broker to your account, ensuring duties and taxes can be paid as required.

Where can I get customs bonds or post financial security?

If you’re a Livingston customer, Livingston can help you secure a customs bond at a competitive rate. Reach out to us at [email protected].

Alternatively, you may work with other approved providers such as insurance companies, banks, or credit unions.

Do I need a bond for every broker I work with?

No. A single bond can cover duties and taxes with all brokers. Ensure your total surety matches at least 50% of your highest monthly duty/tax outlay over the past year, with a minimum of $5,000.

How do I access or update my CARM Client Portal account?

To log in, visit the CARM Client Portal and enter your credentials via GCKey or your Sign-In Partner. Detailed guides on Portal navigation are available here

For tailored assistance, contact CBSA’s technical support team.

We rarely import; do we still need a bond or Portal registration?

Yes, all commercial importers must comply. Without a bond or registration, you cannot complete accounting or payment processes, potentially halting your shipments indefinitely. Contact us for guidance or questions about your specific circumstances.

Need help navigating CARM?

Livingston is committed to supporting your business through these changes. Whether you’re securing a bond, navigating the Portal, or managing compliance, our experts are here to help.

Contact us today